How and what information we capture is explained below.
In order to subscibe to our newsletter, we capture the following information and compile that information into a spreadsheet:
Forms and sign-up process
For our contact, consultation request, and sign-up forms, we capture the following information and place that information into a spreadsheet:
Date and Time of Submission
External WAN (Public IP) Address
Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Orders processing related cookies
This site offers e-commerce payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. We never maintain or keep copies of your credit card or financial information on our site.
Accessing private email and archive data
We strive to ensure the privacy of our clients data. Under no circumstances do any of our employees or third party vendors and support technicians have access to any user data. In the case of increased support requirements to help gain technical support, mailhive will first inform and request consent to access the users email or archive data before any data access will occur.
In the case of a legal dispute brought forward to mailhive on behalf of either the Canadian government or any of its agents, an foreign government agency, or an external business, we will not under any circumstances disclose any information being requested without first notifying you, the end user. We are bound by the laws of Canada and will comply with them when we are required to do so. We believe that you have a right to know whenever there is a request from an external source looking to gain access to any email or archive data within your domain and will inform you of such requests.
Under no circumstances will mailhive sell, exploit, or profit from the information that we collect.
If you still require more information, please contact us by emai