Click on the category to browse FAQs.

• Apple macOS (3)

  Learn how to setup your macOS based computer with the supplied Mail, Contacts, and Calendars or Microsoft Outlook.
  • Configuring Apple AddressBook in macOS 10.12 or later
  • Configuring Apple Calendar in macOS 10.12 or later
  • Configuring Apple Mail in macOS 10.12 or later.

• DNS Services (1)

  Get help with DNS services, such as autodiscover and DKIM records
  • Adding Autodiscover DNS Records

• Email Migration - Contacts and Calendars (1)

  Requirements in order for us to help you migrate your contacts and calendars from your existing Kerio Connect or Communigate Pro email servers.
  • What are the requirements needed to migrate existing Calendar and Contacts?

• General (4)

  General topics concerning your subscription and requirements
  • Enabling Multi-factor (2FA) Authentication.
  • How do I set my out of office email?
  • Setting Up Advanced Out of Office Notifications
  • Welcome to mailhive

• Microsoft Outlook (Windows) (4)

  Learn how to setup your Microsoft Outlook Client via the Connector or Autodiscover features.
  • Jumbled text and Corrupted Attachments in Outlook
  • Search quicker in Outlook for Windows
  • Setup Outlook via Autodiscovery
  • Suppress messages in Outlook for Windows

• Mobile Devices (4)

  Learn how to setup your iOS and Android devices.
  • How do I Increase / Decrease the amount of emails I see in my GMAIL client?
  • How do I Increase / Decrease the amount of emails I see in my iOS Mail client?
  • How do I setup and configure my iOS 12 Device with ActiveSync?
  • Setting up Email via ActiveSync (Android)

• Privacy and Terms and Conditions (1)

  Learn about our privacy policies and terms and conditions.
  • Terms & Conditions

• Remote Access and Blocked IP's (1)

  Learn what to do if your IP address has been blocked and you cannot check your email or connect to the archive or webmail interface for your organization.
  • I cannot access my email (Outlook, Apple Mail) or connect to the webmail interface

• Webmail (1)

  Learn how to better enhance your webmail experience on the mailhive platform.
  • Resend as new message